Shipping Policy
Thank you for shopping with PrimeEvoke! We're dedicated to providing you with the best shopping experience possible, including fast and reliable shipping. Please take a moment to review our shipping policy below:
Shipping Methods and Times:
We offer standard shipping and expedited shipping options for domestic orders within the United States.
Orders are typically processed and shipped within 1-3 business days from the date of purchase, excluding weekends and holidays.
Estimated shipping times vary depending on the shipping method selected:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 1-3 business days
Please note that these shipping times are estimates and not guarantees. Actual delivery times may vary depending on carrier delays and other factors beyond our control.
Shipping Costs:
Shipping costs are calculated based on the weight of the items in your order and the shipping method selected.
We offer free standard shipping on orders over $50 within the contiguous United States. Orders below $50 are subject to a flat-rate shipping fee.
Expedited shipping costs are calculated at checkout based on the weight and destination of your order.
Shipping Restrictions:
Certain items may be subject to shipping restrictions due to size, weight, or regulations. We do not ship to PO boxes or APO/FPO addresses at this time.
Some products may have additional shipping restrictions or require special handling. Any such restrictions will be noted on the product page.
International Shipping:
At this time, we only ship to addresses within the United States. We do not offer international shipping.
Order Fulfillment:
Orders are processed in the order they are received. Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
Lost or Damaged Shipments:
In the rare event that your shipment is lost or arrives damaged, please contact us immediately at info@primeevoke.com with your order number and a description of the issue. We will work with you to resolve the issue as quickly as possible.
Returns and Exchanges:
For information on returns and exchanges, please refer to our Returns & Exchanges Policy.
Contact Us:
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at info@primeevoke.com. We're here to help!